Warranty Info
No matter which laptop you’re buying, the ALAM COMPUTERONIX warranty ensures that your purchase is always worry free and backed by our no-hassle upgrade and return options.
The ALAM COMPUTERONIX limited warranty applies to every one of our refurbished laptops. Parts and labor are covered for the time period specified on the product information page at the time of purchase. Plus with selected laptops you also have the choice of buying an additional warranty.
The standard limited warranty period for most refurbished notebook laptops is 6 months on labor and 3 months on parts and components, unless otherwise stated on the invoice or product information page at time of purchase.
The warranty period will be reflected on your invoice and what’s more, the warranty is effective, not from the date you place your order, but from the date you actually receive your laptop.
Every refurbished laptop computer that leaves our premises has been thoroughly evaluated and tested. This includes an extensive examination of all hardware components, a complete functional diagnostic test and a performance test, before cosmetically inspecting and cleaning each laptop for optimum appearance.
In addition, many of our refurbished laptops are still under manufacturer warranty, which means you can get warranty assistance directly from the manufacturer.
For extra peace-of-mind, you can go to the manufacturer’s website and enter the serial number from the bottom of your laptop to verify the remaining warranty. However, please note that during this time you must call the manufacturer directly for all warranty claims.
Either way you will be covered by ALAM COMPUTERONIX warranty for the period as stated above, should the manufacturer’s warranty expire beforehand.
REQUESTING WARRANTY SERVICE
To request Warranty Service, you must contact ALAM COMPUTERONIX within the warranty period and inform us about the problem. To do so, simply call us at +92-334-2133414 or write an email to alam_computeronix@live.com
Once you contact us, we will first try to remedy the situation. In most cases a simple solution is close at hand. However, if we determine that Warranty Service is required,
You must be aware that you are responsible for the payment of shipping the laptop back to us on all warranty claims. Shipping charges are non-refundable.
You may choose any means of return shipping you wish. Obviously the quicker it gets to us, the quicker we can perform the warranty service. You must use a carrier with a tracking service and insure your return shipment so that there is no danger of loss or of further damage to your laptop. However we must reiterate that whatever shipping method you choose will be at your expense.
